In early April, Katherine & Zoe attended the 2017 ACTON Conference in Singapore. The conference had 2 very special guest speakers: Ross Smith and Jackie Crank. They presented to the group and both had a very different but important message to share with us. From making sure we at C&R Conveyancing are a ‘LOVE BRAND’ to reminding us that customers service and being a person before a settlement agent is what is most important – there was an overload of new, clear and very important notes to take away from both sessions.